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Terms and Conditions for Tours

Terms and Conditions for Tours (Summary)
(For Arranged Domestic Tours))

(This document is excerpted from the transaction conditions explanation document specified in Article 12-4 of the Travel Agency Law and the contract document specified in Article 12-5 thereof.)

This domestic tour has been planned and arranged by OgasawaraKaiun Co., Ltd. (hereinafter referred to as "the Company"). A customer who participates in such arranged tour (hereinafter referred to as "the Participant") is to conclude an arranged tour contract with the Company. The terms and conditions for the contract include the terms and conditions provided for this specific tour package and those specified below and are subject to the final itinerary and the Company's terms and conditions for tour business (part of arranged tour contracts), both of which will be sent to the Participant prior to the departure date.

1.Application procedure and establishment of tour contract

(1) Fill out the specified application form and then submit it with the following application fee. Such application fee will be deducted from the tour fee which will be paid subsequently.
(2) The tour contract shall be established when the Company accepts the conclusion thereof and receives the application fee.
(3) When the Participant makes an application by telephone or other similar means, the Company will notify the Participant that the reservation has been made and will send a document to the Participant. The Participant is to pay the tour fee no later than the date specified in the document.
Tour fee per person Less than 30,000 Less than 60,000 Less than 100,000 100,000 yen or more
Application fee ¥6,000 ¥12,000 ¥20,000 20% of tour fee

2.ayment of tour fee

The Participant shall pay the tour fee no later than the date specified by the Company, which falls earlier than the tour starting date.

3.Costs included in and those excluded from the tour fee

The tour fee includes the transportation expenses and consumption taxes for the tour shown in the itinerary. Such expenses shall not be refunded even if any part of the services included in the tour is not used for the Participant's own reason. The transportation, drinking and eating expenses which are not covered by the itinerary, personal expenses, etc., shall be excluded from the tour fee.

4.Change in tour content and fee

The Company is entitled to change the content of the tour should there be any reasons beyond the Company's control, including but not limited to acts of God, bad weather conditions, riots, and orders by any government authorities. If such change is urgent and inevitable, the reason will be explained after the content of the tour has been changed. If the Participant's stay has to be extended because of any of the above reasons, please understand that the Participant must bear the extended accommodation fees, drinking and eating expenses, and other costs incurred from such extended stay.

5.Cancellation of tour contract due to the Participant's reason

(1)The Participant may cancel the tour contract at any time by paying the cancellation fee specified below:

Date of cancellation 21 days prior to the departure date 8 to 20 days prior to the departure date 7 to 2 days prior to the departure date The day before departure date Departure date No participation without notice or cancellation after start of tour
Cancellation fee Free 20% 30% 40% 50% 100%

(2)The Participant may cancel the tour contract without paying any cancellation fee if:

a. An important change has been made to the content of the contract;
b. he safe and proper enforcement of the tour has become impossible or is highly likely to become impossible because of an act of God, bad weather conditions, a riot, an order by any government authority, or any other reasons; or
c. The enforcement of the tour has become impossible because of a reason attributable to the Company.

6.Cancellation of tour enforcement and contract by the Company

(1) The Company shall have the option of canceling the tour contract if:
a. It has been found that the Participant does not meet the terms and conditions for participating in the tour, including but not limited to the declared sex, age, qualification, and skill;
b. The Participant has been found to be intolerable to the tour because of the Participant's illness or any other reasons;
c. It has been found that the Participant might cause inconvenience to other participants or disturb the efficient enforcement of group activities; or
d. The safe and proper enforcement of the tour has become impossible or is highly likely to become impossible because of an act of God, bad weather conditions, a riot, an order by any government authority, or any other reasons beyond the Company's control.
(2) If the Participant fails to pay the tour fee no later than the day specified by the Company, the Company shall have the option of canceling the tour contract.
(3) If the Company cancels the tour contract pursuant to the above provision (1) or (2), the tour fee paid by the Participant will be refunded. If the Company cancels the tour contract pursuant to the above provision 5-(1), the paid tour fee will be refunded after the applicable cancellation fee has been deducted.

7.Tour conductor

No tour conductors participate in this tour. The Company will give the necessary coupons to receive tour services to the Participant, who should then take the procedures for receiving such tour services.

8. The Company's liabilities and disclaimer

(1) If the Company should cause damage or loss, intentionally or negligently, to the Participant in implementing the tour contract, the Company shall compensate for the damage or loss suffered by the Participant.
(2) As to any damage or loss related to baggage, the Company shall indemnify the Participant by paying a maximum of 150,000 yen per person (except for the cases where such damage or loss has resulted from the Participant's intention or negligence) subject to the condition that such damage or loss shall be notified to the Company within 14 days from occurrence.
(3) If the Participant should suffer any damage or loss attributable to an act of God, war, riot, cancellation of any tour-related service to be offered by any transportation or accommodation facilities, etc., an order by any government agency, or any other reasons beyond the Company's control, the Company shall not be liable for indemnifying the Participant from such damage or loss except for the case specified in the above provision.

9.The Participant's liabilities

If the Company should suffer any damage or loss attributable to the Participant's intention or negligence, the Participant shall be liable for indemnifying the Company from such damage or loss.

10.Special compensation

The Company will pay predetermined amounts of money for compensation and consolation to the Participant, regardless of whether the Company's liability is involved, in relation to certain damage or loss which the Participant has suffered in his/her life, body, or baggage during participation in the arranged tour, pursuant to the special consideration clause in the arranged tour contract.

11.Guarantee of itinerary

(1) If any of the following important change is made to the itinerary, the Company will pay compensation money equivalent to 1% to 5% of the tour fee depending on the category of such change under the terms and conditions for tour business (arranged tour contracts). However, the maximum amount of compensation money for an itinerary change which is paid per tour contract shall be 15% of the tour fee. If the calculated amount of such compensation money is less than 1,000 yen, no compensation money will not be paid.
Changes requiring payment of compensation money Percentage (%) per tour contract
Before tour starts After tour starts
1.A change in the starting or ending day of the tour which is specified in the contract document 1.5 3.0
2.A change in any sightseeing spot or facilities to be visited or any destination of the tour, which is specified in the contract document 1.0 2.0
3.A change to lower class or lower grade of equipment in any transportation facility which is specified in the contract document (such change shall be limited to the case where the total amount for the new class and grade is lower than that for the class and grade specified in the contract document) 1.0 2.0
4.A change in any transportation facility type or the name of any transportation facility company, which is specified in the contract document 1.0 2.0
5.A change in any accommodation facility type or name which is specified in the contract document 1.0 2.0
6.A change in the type, equipment, view, or other room conditions of any accommodation facilities, which are specified in the contract document 1.0 2.0
7.A change in the matters specified in the tour title in the contract document among the changes listed above 2.5 5.0
Note 1 "Before tour starts" means a case where a change has been notified to the Participant no later than the day before the tour starting date. "After tour starts" means a case where a change has been notified to the Participant later than the tour starting date.
Note2

After the contract document has been signed, please read the above "contract document" as "signed contract document" when applying the above schedule. If there is any discrepancy between the content of the contract document and the signed contract document or between the content of the signed contract document and the tour services which have actually been performed, such discrepancy shall be construed as one change.

Note3 If multiple changes described in the above change 3 or 4 are made to one transportation facility or to the type, equipment, views, and other conditions of a room during one overnight stay, such multiple changes shall be counted as one change per transportation facility or overnight stay.
Note4
(1) For any change described in (1)-7, the above changes 1 through 6 shall not be applicable; only the above change 7 shall be applicable.
(2) In principle, the Company shall be exempted from any liabilities for:

Any result from an act of God, war, riot, or an order by any government authority;
Cancellation of any service to be offered by any transportation or accommodation facilities, etc.;
Enforcement of any transportation service which is not primarily included in the original schedule; and
Any necessary measures taken to ensure the Participant's safety and life.

(3) Upon obtaining consent from the customer, the Company may choose not paying compensation money for any change, but providing goods/service with a value equivalent or higher than the compensation money.

12.Private information

The Company will use private information which has been entered in the application form and other documents submitted to make an application for the tour, to the extent necessary for communicating with the Participant, making arrangements for services offered by transportation and accommodation facilities, and taking procedures for receiving such service. In addition, the Company may use such private information in order to introduce products, services, and campaigns offered by the Company or its affiliated companies to the Participant; ask for any comments or impressions after participating the tour; request for returning the completed questionnaires; offer privilege services; and prepare statistic materials.

13.Miscellaneous

(1) The Company shall never re-enforce the tour under any circumstances.
(2) All the cabins used on-board a boat or ship are of Economy berth unless otherwise specified.
(3) A child means elementary school student; an infant means less than elementary school student.
(4) Application shall be accepted until 14 days prior to the departure date. Notwithstanding the above, the application shall be closed earlier once it reaches a fixed number.
(5) If the Participant additionally orders any alcoholic drink, meal, or service at an inn, hotel, etc., the actual cost will be invoiced to the Participant, in principle, including consumption tax and other applicable taxes.
(6) The accommodation fee for any infant less than elementary school student shall be paid directly to the local accommodation facilities. For further information, please contact the Company.

14.These terms and conditions for tours have been prepared using the data available as of January 1, 2017.

 

■Terms and conditions for tour business

Any matters which are not covered by these terms and conditions for tours shall be subject to the Company's terms and conditions for tour business, which is available on request to the Company. If you have any questions about this tour, please do not hesitate to contact the Company's travel business administrator. A travel business administrator means a responsible person for transactional operations at a sales office which handles customers' tours.

Tour planned and enforced by: OgasawaraKaiun Co., Ltd.
Tokyo governor's travel agency registration number: 2-2135
Domestic travel service supervisor : Noriko Ogawa
Location: eighth floor of the Sunny Place Tamachi Building (former DK Building) ,
3-7-9 Shibaura, Minato-ku, Tokyo 108-0023 Japan
Phone: 03-3451-5171

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