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  • Reservations and Purchases

Reservation and Purchases

Reservations and Purchases by Phone to Ogasawara Kaiun
  • Payment by bank deposit transfer

How to make a reservation

  • STEP1

    Call: 03-3451-5171

    Weekdays: 9:00-17:30
    (Closed on Saturdays, Sundays, holidays, the year-end and New Year holidays, and company holidays)

  • STEP2

    A booking confirmation form is sent from Ogasawara Kaiun -> Make payment by bank except from overseas transfer. (For a student discount fare, fax a copy of student ID and passport to Ogasawara Kaiun.)

  • STEP3
    An exchange voucher boarding pass will be sent to you.
  • STEP4
    Submit the exchange voucher for the boarding pass at the check-in counter on the day of departure.

Points to Note

  • Call 03-3451-5171 (Ogasawara Kaiun) to make reservations by phone.
  • Reservations by phone can be made only on weekdays from 9:00 to 17:30. The office is closed on Saturdays, Sundays, holidays, and the year-end and New Year holidays.
  • Reservations by phone are accepted from 2 months to 14 days in advance of the departure date. After that period tickets can be reserved in person at Ogasawara Kaiun, the TakeshibaBranch Office of Tokai Kisen, and travel agencies.
  • For during peak season(Year-end & New Year holidays, Golden Week holidays, July/August), reservations are available from the specific date that will be announced on our website and brochure as soon as fixed.
  • A refund fee will be charged if travel is canceled after a reservation is made or requested by phone.
  • Requests for fare adjustments can only be made by phone. Fares are not adjusted on the date of departure.
  • If requesting a student discount, please mail or fax a copy of your student ID to Ogasawara Kaiun within about 3 days of making the reservation. Please write the departure date and your reservation number alongside the copied image. The fax number: 03-3451-4522.

Purchasing Tickets at the Ogasawara Kaiun Tokyo Business Office
  • Payment in cash
  • Payment by credit card

Ogasawara Kaiun Sales Division
5-min. walk from JR TamachiStation (Shibaura exit)

Address Sunny Place TamachiBldg. 8F, 3-7-9 Shibaura, Minato-ku, Tokyo
Telephone 03-3451-5171
Service Hours Weekdays 9:00-17:30
(closed Saturdays, Sundays, holidays, and the year-end and New Year holidays)

Points to Note

  • Payment by cash or credit card is accepted.
  • A refund fee will be charged if you cancel your trip after purchasing your ticket(s).

Purchasing Tickets at Tokai Kisen’s Takeshiba Branch at the Takeshiba Passenger Boat Terminal
  • Payment in cash
  • Payment by credit card

Tokai Kisen Co., Ltd. TakeshibaBranch Office
7-min. walk from JR HamamatsuchoStation (North exit)

Address 1-12-2 Kaigan, Minato-ku, Tokyo
Telephone 03-3433-1251
Service Hours Weekdays 9:00-17:30
(closed Saturdays, Sundays, holidays, and the year-end and New Year holidays)

Points to Note

  • Payment by cash or credit card is accepted.
  • Please come directly to the information window to make your purchase. Note that the office cannot accept telephone reservations.
  • A cancellation fee will be charged if you cancel your trip after purchasing your ticket(s).

Purchasing Tickets at a Travel Agent

Tickets can be reserved and purchased at the travel agencies listed below.

List of SupportinTravel Agents

Points to Note

  • The travel agent must call our office to confirm availability before selling you tickets. You will therefore need to visit the agent during our business hours (weekdays 9 A.M. to 5:30 P.M., closed weekends, holidays, and during the New Year holiday).
  • Please note that a travel agent may charge a service fee for issuing your ticket(s). Please ask before making your purchase.
  • A refund fee will be charged if you cancel your trip after purchasing or committing to purchase your ticket(s).
  • On the day of departure, submit your embarkation ticket at the check-in counter at Takeshiba Ship Terminal and complete the boarding procedure. (Check-in time is 9:30-10:40. Check-in times may change during peak periods.)

Purchasing Tickets at Takeshibafor Same-Day Travel
  • Payment in cash
  • Payment by credit card

Tickets for all classes may be purchased directly at the terminal for same-day travel, if seats are available. Ticket sales start at 10 A.M. at Counter 4 at the TakeshibaPassenger Boat Terminal (but note that the counter is subject to change).

Points to Note

  • Tickets for all classes may be purchased directly at the terminal for same-day travel, if seats are available. Ticket sales start at 10 A.M. at Counter 4 at the Takeshiba Passenger Boat Terminal (note that the counter may change).
  • Tickets cannot be issued if no seats are available. Same-day tickets for 2nd-class travel are generally available during non-peak periods but are less likely to be available during the New Year holiday, the Golden Week holiday, the August Obon season, and the September holiday period. Please call to check availability before coming to the terminal.
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